IT Implementation Services
ICU Medical's IT Implementation Services help to ensure the success of your software solution installation.
Our knowledgeable experts make your system fully operational by performing:
- Software installation and testing to ensure system functionality
- Smart pump configuration to confirm that all devices comply with customer security policies and that all pumps communicate with the software server
- Drug library transfers to all pumps to ensure that devices are ready for clinical use
- Lightweight Directory Access Protocol (LDAP) set up to establish system roles and responsibilities consistent with customer policies
Once your system is up and running, we optimize your benefits and the sustainability of your system by providing:
- Customer training that shows you how to use software and how to get help when you need it
- Custom reporting to interpret or present your software data in a particular way
- Server monitoring to measure system performance parameters